GenText - AI Content Creation Hub

Overview

At GenText, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content creation platform.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:

Name and email address
Payment information (processed securely by our payment providers)
Profile information and preferences
Communications with our support team

Usage Information

We automatically collect certain information about your use of our services, including:

Content generation requests and outputs
Feature usage and interaction patterns
Device information and browser type
IP address and location data

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our AI content generation services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Develop new features and enhance user experience
Monitor and analyze usage patterns and trends
Detect, investigate, and prevent fraudulent transactions and other illegal activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To trusted service providers who assist us in operating our platform
To comply with legal obligations or protect our rights
In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and receive a copy of your personal information
Rectify inaccurate or incomplete information
Delete your personal information
Restrict or object to certain processing activities
Data portability
Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us provide and improve our services, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@gentext.studio

Address: San Francisco, CA 94102